Cancellation Policy

🛑 Cancellation Policy

Last Updated: 29/05/2025

At Musk Trail, we understand that sometimes plans change. This Cancellation Policy explains how and when you can cancel your order.

🕒 Order Cancellation Window

You may cancel your order within 6 hours of placing it — no questions asked. To cancel, please contact our support team immediately at:

 

 📧 care@musktrail.in

 

 📞  WhatsApp On +91-8901215299

 Provide your Order ID and reason for cancellation (optional).

📦 Orders Already Shipped

Once your order has been shipped or processed, it can no longer be cancelled. In such cases, you may refer to our [Return & Refund Policy] to explore return options (if eligible).

💰 Refunds for Cancelled Orders

If your cancellation request is approved, your refund will be processed within 5–7 business days.

 

Refunds are issued to the original payment method.

For Cash on Delivery (COD) orders, refund will be processed via bank transfer upon confirmation.

âš  Musk Trail's Right to Cancel

We reserve the right to cancel your order in rare circumstances, including:

Product unavailability

Payment failure or suspected fraud

Incomplete or invalid shipping details

In such cases, we will notify you promptly and initiate a full refund.

📩 Need Assistance?

We’re here to help. If you have any questions about cancellations, feel free to reach out:

 📧 care@musktrail.in

 📞 WhatsApp On +91-8901215299